Kraft Heinz, The Company

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love.

Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.

Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there’s one thing to do join us.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.

As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.

General information

All posting locations: Don Mills, Ontario, Canada

Job Function: 01 - Sales

Department: 01 - 07 - Strategic / Key Accounts

Date Published: 16-Feb-2021

Job Type: Regular

Description & Requirements

Sr National Account Managers (Sr NAM)- have the responsibility for managing and leading Kraft Heinz business development in some of our largest operators in the Foodservice space. The Sr NAM’s are directly responsible for delivering profit and revenue targets by assigned accounts- along with managing forecasting. In this role the individual will work with internal stakeholders (Marketing- Sales- Operations- and Finance) on a North American basis to assist in growing the Foodservice business for several large customers. This role also requires knowledge of the industry and solid account management skills. 

This position requires strong sales acumen; should have a good understanding of the Foodservice industry- including distribution- operator banners and associated relationships. The incumbent will draw on their experience- knowledge of the industry and trade to work with their manager to develop & negotiate programs with their assigned Operators.  This individual must have good communication skills and the ability to communicate with several levels of management within their Operators & Kraft Heinz. The individual must have strong influencing skills and superior executional capabilities.


  • ·Management of several large accounts within the Foodservice space and overall portfolio including achieving revenue- profit and volume targets while meeting account service expectations.
  • ·Build Customer business plans with key strategies to sustain growth. Present business plans to senior management both internally and externally with customers.
  • ·Provides clear communication to the Kraft Heinz Foodservice Sales team on program executions.
  • ·Working with the VP of Foodservice Sales- develop and execute in-depth business plans by account to deliver commitments
  • ·Initiate and participate with the VP Foodservice Sales- working through customer opportunities (customized products- culinary executions- productivity etc.)
  • ·Responsible for managing all product related matters for listing at accounts- including forecasting- costing- implementing pricing action and service levels.
  • ·Develops brand ubiquity opportunities through utilizing Kraft Heinz consumer expertise- Marketing- R&D and manufacturing capabilities.
  • ·Manage and negotiate all spending at account level including CFS and Brand Marketing funds and deliver to budget.
  • ·Establishes contract level pricing on branded products for national accounts which will be benchmarked for all regional GPC business.
  • ·Prepares Top- to- Top business reviews for senior Customer and Kraft Heinz management.


  • ·Completed Bachelor’s degree   
  • ·7 plus years’ of experience in sales- category management and account management
  • ·Solid understanding of the Foodservice industry & customer knowledge would be considered an asset
  • ·Advanced proficiency in use of MS office Suite- especially Powerpoint and Excel.
  • ·Demonstrated success in analyzing & interpreting data (Excel) as well as the business acumen to drive growth within the smaller corporate Distributors that they will manage
  • ·Previous experience using or other CRM system
  • ·Additionally- the incumbent must work well within teams- given the exposure to Sr. Leadership- other sales regions and cross-functional departments

Kraft Heinz is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified candidates will be considered for the MBA opportunities- regardless of race- religion- faith- creed- age- ethnicity- marital status- gender identity- sexual orientation- or disability. Job seekers with disabilities who require accommodation during the recruitment process or would like more details about accessibility should contact:



Toronto- ON

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity