Kraft Heinz, The Company

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love.

Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.

Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there’s one thing to do join us.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.

As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.

General information

All posting locations: Don Mills, Ontario, Canada, Don Mills, Ontario, Canada

Job Function: 07 - Quality

Department: 07 - 05 - Quality Assurance & Control (Vendor & Manufacturing)

Date Published: 20-Nov-2020

Job Type: Regular

Description & Requirements

Role / Title

  • This role ensures effective implementation and execution of the Kraft Heinz Copack Quality Management System across 12-17 assigned co-pack and/or re-pack facilities. The position provides visible quality leadership ensuring that Kraft Heinz Copack Quality Manual are understood and met through on-site assessments.  This position works closely with the business units to provide successful commercialization of new products at copackers. This position also audits copackers and is responsible for corrective action and continuous improvement. Travel required 50-75%. Candidate must be able to travel independently- ability to drive a vehicle- and located near a major airport.

Key Components of the role

  • Lead development and Implementation of an integrated supplier quality management strategy
    • Conduct on-site Quality Improvement Meetings and Audits at  assigned copackers
    • Review copacker HACCP plans  for compliance to Kraft Heinz Copack manual
    • Engage Procurement and Business partners to align on overall annual business goals for category
    • Support commercialization activities
    • Monitor complaints for assigned copackers and drive continuous improvement
    • Monitor- track and report progress against copack quality goals to key stakeholders (i.e. R&D Leads- Quality and Procurement Directors- etc.)

  • Build organizational capacity and monitor Food Safety events across the supply chain
    • Implement Essential Rules (required food safety standards) at copackers
    • Support copack related special situations fact finding and resolution.  Ensure resolution of chronic and/or serious supplier quality issues and develop programs and strategies to prevent future issues


  • BS Degree in Food Science- Animal Science- Microbiology or other related field required
  • 3-5 years of experience in food or CPG- with plant quality experience
  • Experience in or working with Research & Development
  • Food safety and regulatory requirements
  • Copacker expectations in Food Safety- Regulatory and Quality
  • Fundamental statistics (DMAIC Process/DFSS/Lean/Metrology/MSA/Sampling Procedures)
  • Working knowledge of quality systems and policies- HACCP- and ISO/GFSI systems
  • Understanding of the procurement processes
  • Lean Six Sigma to support Supplier Integration preferred
  • Fluent in French is preferred

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity