About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Jacksonville, Florida, United States of America

Job Function: 06 - Manufacturing

Department: 06 - 00 Manufacturing

Date Published: 08-Apr-2021

Job Type: Regular

Description & Requirements

PRINCIPAL ACCOUNTABILITIES – List the activities you perform on a regular basis.  Identify the major end result your position is expected to achieve for each of these activities.

Obtains instruction from lead processor or supervisor. Ability to follow complete production schedules with minimal scrap/spoilage Keep up with volume of work required Visually inspects equipment at station for cleanliness or obvious maintenance problems. Cleans small machine components- as needed. Reports any problems to lead processor or supervisor. Makes piping connections as needed for particular process on schedule. Monitors equipment controls- temperature meters- valves and adjusts as needed. Operates forklift/pallet jack to obtain ingredients or move pallets/totes in and around processing area. While slow- assists processing assistants in cleaning processing areas by scrubbing walls- hosing floor- sweeping floor/emptying trash and performing other cleaning duties. Utilizes can openers- knives- band cutters- snips- pliers and other small items to open ingredient cases/packages. Maintains neat work area. Wipes spills that have occurred during mixing process. Records data pertaining to work completed- ingredients used- lot codes and other processing information. Assists in cleaning equipment and lines between recipes. Very occasionally obtains ingredients/supplies from warehouse. Obtains samples of batches and taste test. Asks lead- supervisor or material handler if there is any rework. Uses rework if there is any consistently. Determines ingredients required for formula/recipe and the required amount. Ability to safely lift 50lbs on a regular basis. Obtains ingredients from storage area or around work area and pours into kettle. Meters in other ingredients as required by watching meters and turning on/off kettle. Utilizes drum lift by strapping drum into lift and operating hydraulic lift with chain. Manually pushes drum lift to kettle and dumps drum of ingredients as needed. Operates controls to activate mixers and equipment. Monitors controls- equipment temperature- valves- and adjusts equipment to meet formula requirements. Hoses spills off floor and hoses towards drains. Obtains- measures and weighs additional ingredients to set aside in preparation for next batch or recipe. Assists other processors in pouring ingredients into kettles as needed. Collects samples and tests for pH- acidity- viscosity and solids. Reads test results and adjusts equipment/recipe accordingly. Notifies lead processor of any major adjustments needed- or problems with process. Transfers finished products to drum- tote- or tank by pumping through piping system. Operates switches to control pumps when batch is complete. Assists in preparing drums- totes- or tanks for storage of product by ensuring that the proper placarding information is on the package. Determines appropriate size of batch needed to accommodate orders and line. Closely monitors batch temperature while processing and waiting for packaging to ensure that product will not set prematurely. Operates equipment in a safe manner following GMP guidelines and keeps work area clean. Supports the Jacksonville plant FSQ and QRMP initiatives on any and all procedures/programs pertaining to product safety.

39. Participates in meetings and have scheduling flexibility.

40. Trains others as necessary.

41. Fills in for other positions as necessary.

42. Occasionally testing batches in the lab and recording information on proper documentation.

43. Additional responsibilities of this position include assisting in the creation of a culture of safety and health by performing work safely in accordance with all company safety procedures. Operates equipment safely and reports any unsafe work conditions or practice to supervisor.  Occupational safety and health performance is measured in this position

44. Other duties as assigned


Minimum of 3 months processing/Quality Assurance experience in the food industry.

Knowledge of all production activities and equipment and working knowledge of quality standards for all products to ensure the safety and quality levels of the finished products.

Must be able to communicate well- both verbally and in writing.

Must be able to identify- define- improvise and resolve spontaneously- quality- sanitation and technical problems.

Associates degree in food science- quality- chemistry or related field preferred but not required.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity