About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Avon, New York, United States of America

Job Function: 06 - Manufacturing

Department: 06 - 00 Manufacturing

Date Published: 10-Jun-2021

Job Type: Regular

Description & Requirements

Kraft Heinz Company

Avon- NY

Process Operator – Cool Whip (2nd and 3rd Shift)

The Kraft Heinz Company is currently seeking a Process Operator to work at our food manufacturing facility in Avon- NY.  Ideal candidates must be safety and quality orientated and be willing to work in a team orientated- fast paced work environment. 

Preferred Qualifications:

  • Prior manufacturing experience including performing quality testing and record keeping duties
  • Basic mechanical aptitude and equipment troubleshooting of equipment including
  • Basic general safe operation of equipment.
  • Attention to detail and standards of documentation.
  • Basic math skills to include the ability to compute decimals and percentages.
  • Ability to deal with minor problems involving equipment or various situations.
  • Ability to work nights and/or weekends as needed
  • Ability to work independently with minimal guidance and as part of a team. 
  • Demonstrated proficiency in using computer applications.
  • Must have demonstrated communication and documentation skills

Benefits & Compensation Overview:

Wage progression for the position starts at $16.72/hr.

  • A $.30 shift differential for second shift.
  • A $.40 shift differential for third shift.

Why work for us?

At Kraft Heinz- we dream to become the best food company in the world- growing a better world. To accomplish our mission- we seek the best people- we support them in their career path to become their best. If you have a sincere passion for what you do- this is the place for you!

Benefits include:

  • Competitive Health- Vision- Dental benefits
  • Company match 401(k) Plan
  • Company paid Short Term Disability benefits
  • Company provided uniforms and safety shoes/ boots
  • Company provided tool allowance for applicable positions

Work Schedule:

Work Days:   Sunday through Thursday

Shift Hours:  10:00 pm to 6:30 am

*Schedules are subject to change based business needs and requirements. Daily and Weekend Overtime Required. Saturday and Sunday along with 12-hour shifts required to meet business demands.

Plant & Community Overview:

  • Over 250 employees
  • 1st- 2nd and 3rd shift opportunities
  • Union Plant- represented by Teamsters Local 118
  • Brief history of plant:

Our plant was established in 1906. Today- the facility manufacturers various Lunchables and Cool Whip products. Some fun facts about our plant are:

  • Sole producer of Cool Whip (tubs) for all of North America
  • Once a manufacturer of frozen produce (Birdseye)- the facility counts with a giant cooler space.
  • Ammonia systems size is approximately 95-000 lbs.
  • 493-000 sq. ft. production space on a 67 acre site.

  • Products: Cool Whip- Lunchables

Community Overview:

Avon is a vibrant and growing community in western New York- situated on the east bank of the

Genesee River in northern Livingston County.   The town located in Livingston County- New York- United States. The town is bordered on the north by the town of Rush- New York in Monroe County. Avon is south of Rochester- NY. The population was 7-146 at the 2010 census. The town is named after the river Avon. The town has a village within it also called Avon.

Welcome to Avon:  https://www.avon-ny.org/index_town.html

Job Overview:

Are you ready to join a team that produces quality products that are amongst over 50 household brands in the U.S.?  This is a place for you to create your career and make a difference!

'The people who work at Kraft Heinz make the job fun! [Employee Testimonial]' says a current Assembly Line Worker (Current Employee) - Avon- NY

'It’s a good job overall because of the money and benefits. [Employee Testimonial]' says a current Assembly Line Worker (Current Employee) - Avon- NY

Responsibilities & Duties:

  • Perform weekend cleaning and sanitizing activities.  Including but not limited to: CIPS- chemical usage and handling- working with strahman hoses (hot and cold water)- hopper- miscellaneous production equipment- and filler cleaning- floor scrubbing- production-sanitation preventative maintenance tasks- manifold y-pipe cleaning/changing- and period cleaning.
  • Performs changeover cleaning/sanitizing and production activities. This will include but not be limited to: cleaning and sanitizing fillers- hoppers- manifolds- y-pipes- sparge tubes-hoses and miscellaneous parts. 
  • Communicate with the Supervisor or Group Leader as to product changeover and any other information necessary to insure the specified degree of quality and efficiency.
  • Perform sanitation and CIP cleaning to processing equipment.  Safe use and handling of chemicals.
  • Perform (as needed) changing and cleaning of sparge tube and hopper manifolds.
  • Operate- maintain quality specifications- and perform minor adjustments on the holding- pumping and whipping equipment.
  • Safe operation of the bowl dispensing equipment to provide bowls to the filler in the specified degree of quality and efficiency.
  • Understands and has sufficient ability for the safe operation on all the components of the Cherry-Burrell fillers.
  • Knowledge and understanding of the difference between control power and drive power.
  • Knowledge and understanding of all Lockout tag-out requirements for the Cherry-Burrell fillers- ALH system- all applicable conveying systems- and all CIP components as appropriate.
  • Understands and operates filler jam detection system.
  • Visually inspects filler beds and monitors for jams and other filler bed issues and correctly responds to alarms in a safe and timely manner.   Cleans filler jams in a safe and timely manner.
  • Understands and demonstrates safe and efficient operation of the Panel mates and Lid/Filler HMI`s (Human Machine Interface).
  • Understands the Safe operation of the Auto lid handling systems and has adequate operating capabilities of the ALH system and all associated hardware.
  • Operate all components of the weight control system.  This includes the adherence to all quality and regulatory weight control guidelines.
  • Knowledge- operation- and use of all components of the OEE system.  This will include all associated quality record keeping.
  • Communicates with platform operator for out-of-spec and/or remelt conditions; also monitors remelt system so that the line won’t freeze up and knows how to thaw it.  Keeps appropriate amount of SS waste carts staged to support remelt activity.  Dumps remelt carts as required.
  • Performs safe and efficient manual lid loading when ALH systems are not in use.
  • Qualified – Certified on the safe operation of all applicable powered equipment and correctly fills out “Powered Equipment Inspection” form.
  • Compliance with Corporate POG- Plant DPS- Plant Safety- and GMP programs.
  • Follow all HACCP guidelines.
  • Adherence to all QRMP standards and protocol.
  • Understands where to find the current Production Schedule and how to read it as to ensure that the correct supplies are staged and used.
  • Stages all appropriate packaging materials and supplies as required in adherence with all departmental quality- safety- and GMP guidelines.  This will include but not be limited to accurate completion of packaging traceability forms and material reject forms.
  • Maintain a clean and orderly work and staging area to insure the specified degree of cleanliness and sanitation standards.  Observe all safety rules- precautions- and practices to insure safety of self and others.
  • Place trash- remelt and/or waste products in proper containers and move them to designated areas.  Dumps all trash receptacles as required.  Appropriately cleans and prepares work area at the end of the shift.
  • Removes plastic bags to wire cage and exchanges cage when full with empty cage from N/S hallway.
  • Record on various forms or computers- results of QC testing- downtime- audits- In-process index numbers for the DDS meetings and equipment performance data.
  • All other duties as assigned by Supervisor.

Skills Profile:

This position requires the following skills:

  • Teamwork (cooperation)
  • Mechanical Aptitude
  • Communication - verbal and written
  • Following directions
  • ATD (attention to detail)
  • Ability to teach/train
  • Time management
  • Personal computer - entry and use of specific software programs

Other Responsibilities:

  • Recognize and report to Supervisor any unusual condition or defective equipment.
  • Observe all safety rules- precautions and practices to insure the safety of self and others.
  • Preventative maintenance activities as assigned.
  • Period cleaning as assigned.
  • Rework activities as assigned.
  • Train additional personnel in this operation as required
  • Participate in the QRMP yearly audit and assist in the development of procedures and corrective actions
  • Perform all other duties that may be assigned by the Supervisor or Group Leader.

Work Environment:  While performing the duties of this job the employee regularly works near moving mechanical parts.  The employee will be exposed during his/her job to high noise levels- chemicals- exposure to frozen product- fumes or airborne particles- constant stair climbing- and slippery floors.  Reading Standard English Text - Read documents written in Standard English text (e.g. administrative policy manuals).

Communication: Read Standard Operating Procedures and documents written in Standard English text (e.g. administrative policy manuals). Speak on a one-to-one basis using appropriate vocabulary and grammar to obtain information and explain policies- procedures and discuss variety of job-related topics on short or no notice

Personal Protective Equipment:  The employee is regularly required to wear company authorized safety shoes- hearing protection- safety glasses- gloves- rubber boots- chemical protection and other personal protective equipment to successfully perform the functions of this job safely.

EEO Policy: Kraft Heinz is an EO employer – Minorities/ Women/Vets/Disabled and other protected categorie

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity