About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Cincinnati, Ohio, United States of America

Job Function: 11 - Logistics

Department: 11 - 01 - Supply Chain Management

Date Published: 04-May-2021

Job Type: Regular

Description & Requirements


The Lead- Customer Supply Chain – Kroger will build and maintain customer partnership which includes leading the development and execution of mutually beneficial supply chain programs and is responsible for achieving business objectives & supply chain targets (On Time- Fill Rate- In Stocks- and efficiency goals).


  • Own the Supply Chain relationship with Kroger- in partnership with Sales.
  • Lead a team of 10 supply chain managers and analysts in the daily planning collaboration and order fulfillment with Kroger.
  • Work across KHC Supply Chain functions to optimize service to the customer.
  • Drive partnership with retailer to identify and implement end-to-end lowest landed cost solutions.
  • Oversee the administration of the customer efficiency incentive program.  Work with customers to optimize KHC and Customer benefits from these programs.
  • Design and implement best practices with customer around forecasting and inventory optimization- while optimizing service and reducing waste.
  • Develop transportation solutions with customer to balance cost and service- leveraging delivered and customer pickup solutions.
  • Partner with Sales to enable revenue growth through effective service and delivery around promotions.
  • Serve as “voice of the customer” across HQ Supply Chain functions.
  • Identify industry best practices in customer facing activities and solutions- and evaluate for adoption at KHC.
  • Drive daily and weekly routines across team to ensure key deliverables are being met.


  • Bachelor’s Degree required; MBA preferred
  • 7+ years’ work experience in Supply Chain required
  • Direct experience with Transportation- Warehousing- and Inventory Management is strongly preferred
  • Proven track record of results in a customer facing capacity
  • Ability to quickly grasp complex supply chain issues and drive them to solution
  • Must have excellent Excel/reporting/PowerPoint skills
  • SAP experience is a plus

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity