About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Southbank, Victoria, Australia

Job Function: 04 - IT

Department: 04 - 05 - Project Office

Date Published: 06-Apr-2021

Job Type: Temporary

Description & Requirements

About the role:

Supporting the needs of the business in roles as required- to capture- understand and document business requirements in the support of delivering IT projects across the ANJ region. Having a focus on the improvement in delivery of IT projects and services- plus mentoring other IT team members (such other IT Business Analysts)- you will be a key member of a customer focused- fast paced- dynamic and positive energy IT team that is fully focused on supporting Kraft Heinz business and IT teams achieve our goals and objectives. The role involves pro-active- hands-on approach to IT project support and operational support- whilst working closely with the rest of the ANJ IT team supporting IT across many areas- business engagement. and reporting where required.


  • Own the support of IT projects delivery within Kraft Heinz- with a high sense of ownership and accountability
  • Playing the role of Subject Matter Expert to support IT and Business teams when required.
  • Strong sense of customer focus.
  • Pro-actively work with business partners to identify and document their requirements.
  • Analysis of information gathered to help establish business needs and drive better business decisions.
  • Driving system rationalisation and support alignment to the Kraft Heinz IT strategic roadmap.
  • Support project activities as requested by IT project team- such as project health checks- audits- documentation- performance improvement- and project management tasks.
  • Support the delivery of IT projects- to be delivered consistently with a high level of quality- within budget and time constraints.
  • Pro-actively support the IT project team manage project dependencies.
  • Effectively identify- track and manage potential IT risks and issues.
  • Analysing the design of technical systems and business models as required.
  • Ability to drive and motivate IT vendors to deliver positive business outcomes.
  • Support stakeholders to ensure all projects and initiatives have a strong business case- benefits and adequate budget for project resources.
  • Supporting project go-live activities including hyper-care- to ensure IT projects are successfully transitioned into production and successfully closed.

About you:

  • Strong written and verbal communication skills- with an ability to effectively communicate with all levels of our business. (from junior level through to senior management)
  • Excellent administration- reporting and organisational skills.
  • An analytical mindset- with excellent problem-solving skills.
  • Foundation knowledge of IT Business Analysis methodologies- including but not limited to BABOK- CBAP or similar.
  • Basic knowledge of IT Project Management methodologies- including Waterfall and Agile.
  • Basic knowledge of IT Software Development Life-Cycle- and IT infrastructure technologies
  • The ability to effectively work with in-house / outsourced IT virtual teams.
  • Strong experience with using IT technology to work effectively with IT teams across multiple countries and time-zones.
  • Intermediate skill with the Microsoft Office suite of products (SharePoint- Excel- Word- Outlook)
  • Bachelors’ Degree in Information Technology- Computer Engineering- Business Administration or similar.
  • Formal Business Analysis qualifications (such as CBAP or similar) are preferred.
  • 2+ years as an IT Business Analyst or similar technology driven role.
  • 2+ years as actively involved in leading projects
  • Working in international virtual teams- across time-zones

Benefits program:

We empower our people to own their work- and it’s true our employees are our competitive advantage – so we take care of our Kraft Heinz family with our ‘Live Well’ benefits program:

  • Gatherings - End of Year Celebration
  • Wellbeing – annual health checks & flu shots- wellbeing sessions & webinars
  • Parental Leave - 12 weeks paid parental leave for primary caregiver

The Kraft Heinz Company Australia & New Zealand is an equal opportunity employer committed to providing a working environment that embraces- promotes and values diversity and inclusion

Bring your appetite for more!

Applications may be reviewed and interviews conducted prior to the close date so don’t wait – apply now!


Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity