Kraft Heinz, The Company

As one of the world’s largest food and beverage companies, we are proud to spark joy around mealtimes with a global portfolio of more than 200 brands. Some are iconic master brands like Heinz, Kraft and Planters. Others are fast growing new sensations that defy status quo like DEVOUR and Primal Kitchen. No matter the brand, we are united under one vision To Be the Best Food Company, Growing a Better World. Bringing this vision to life are our 36,000+ teammates around the world, making food people love.

Together, we help provide meals to those in need through our global partnership and commitment with Rise Against Hunger. And we also stand committed to sustainability, and the health of our planet and its people.

Every day, we are transforming the food industry with bold thinking and unprecedented results. If you’re passionate like us -- and ready to create the future, build on a storied legacy, and participate as a conscientious global citizen -- there’s one thing to do join us.

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. It all comes down to the way we empower our people to own their work. It’s true Our employees are our competitive advantage.

As part of the Kraft Heinz family you’re supported to grow and achieve. You’re recognized and rewarded for outstanding performance at every level. You’re given the opportunity to leave your mark and build legacies. But you won’t do it alone. This is where our values and teamwork thrives and collaborative spirit fuels every day.

General information

All posting locations: Telford, , United Kingdom

Job Function: 01 - Sales

Department: 01 - 07 - Strategic / Key Accounts

Date Published: 16-Feb-2021

Job Type: Regular

Description & Requirements

About the Position

NOTE! This role has a fixed 1 year contract!

We have an excellent opportunity available for an experienced FSQ Support Manager to make a difference at Kraft Heinz. The FSQ Support Manager lies within the Telford Kraft – Heinz site. You’ll be working in a high performing team- alongside peers always trying to reach the next level. You’ll be reporting into Telford FSQ Manager Get ready for a lot of exposure to internal senior stakeholders. The delivery of various project objectives will be your primary responsibility. You’re constantly looking for improvement activities and development of technical competencies across the site.

In brief- you will be responsible for;

  • Keep up-to date with all third-party requirements including BRC- Burger King- Pasteurization- Kraft Heinz Group Audits and arrange and manage all third-party audits and EHO/TSO visits.
  • Support HACCP/TACCP/VACCP programmes
  • Amend- review and update the documentation within the Food Safety and Quality Manual and the HACCP Manual
  • Prepare- maintain and update the internal audit plan for the Quality Management System and ensure that all internal audits are undertaken- completed and closed within agreed timescales. Including managing and supporting the internal audit team.
  • Directs the quality and product safety components of all projects at the site through quality planning and project oversight for compliance to GMP's and other company policies and guidelines.
  • Support the site process and cleaning & sanitation validation programmes
  • Coordinate the implementation of KraftHeinz specifications and data management platforms and their promulgation into best working practice
  • Undertake additional work as required by the FSQ Manager and other members of the senior management team.


Hard Skills
Please kindly note that all Applicants must have the right / permanent right to work in the UK

  • Degree in food science or equivalent with significant experience in quality and food safety (HACCP Qualifications)
  • Exceptional delivery of Technical standards in a large food manufacturing environment
  • Thorough technical knowledge of quality and food safety
  • A team player with strong leadership and communication skills with interaction across the business all other key functions

Professional Attributes

  • Communication Skills
    • At Kraft Heinz you’ll easily be exposed to senior management- no matter your level. Therefore- it’s important you have excellent communication skills- to deal with all kinds of different stakeholders.
  • Confident / Ability to give pushback
    • You’re a go getter- you’re not easily thrown off your game- not even when you get resistance.  
  • Result driven
    • You don’t only focus on your own results- but always do what’s best for the company.

  • Project management skills
    • Time management has no secrets for you. You’re organized- structured and always have an overview of all the deliverables. You know how to bring multiple projects to a successful ending within the given timeframe.
  • High pressure
    • You don’t get easily stressed by pressure- on the opposite- a demanding and dynamic environment is what keeps you energized.
  • Team player
    • Achieving results is nice- but achieving results with the team is simply the best. You’re a team player- which means you’re sometimes a leader- sometimes a follower but always working towards the same common goal together with your teammates. 

What we offer you

  • An ambitious employer; we only want to the best for you;  
  • A fast career track like only few other companies can match;
  • A competitive salary
  • Permanent contract; for we believe in doing big bets on people;
  • Always room for new ideas; if you have an excellent idea- please let us know and we can set it in action!

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity