About Us

The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. Our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.

No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 39,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!

Our Culture of Ownership, Meritocracy and Collaboration

We're not afraid to think differently. Embrace new ideas. Dream big. We empower our people at every level – from entry-level intern to senior leader – to own their work. We share a responsibility to think like Owners – to be mindful of the collective and sustained success of Kraft Heinz – which we apply to every situation, every day.

As part of Kraft Heinz, you're supported to grow and achieve. You’re expected to bring your authentic self to work every day, to lead with humility, and drive outstanding performance at every level – and you’ll be rewarded. You’re given opportunities to leave a mark and build a legacy. But you won’t do it alone. You’re supported by passionate teammates along the way, and our collective, collaborative spirit fuels our incredible progress.

General information

All posting locations: Chicago, Illinois, United States of America, Seattle, Washington, United States of America

Job Function: 05 - Marketing

Department: 05 - 06 - Product / Brand Management

Date Published: 24-Mar-2021

Job Type: Regular

Description & Requirements

The eCommerce Associate Director will function as a General Manager for Kraft Heinz’s high-growth Last Mile Delivery & Channels eCommerce grocery business. This leader is the end-to-end business owner over Last Mile & Channels customer teams. The role is responsible for customer relationships- financial and market share performance- digital marketing strategy & execution- and leading a high-performing team. This encompasses contract and strategic negotiations- merchandising- marketing strategy- innovation- customer supply chain- and risk management. This role reports directly into VP of eCommerce sales.

 
Primary Responsibilities/Accountabilities:

  • End-to-end business owner on major eCommerce partners- including financial and market share performance

  • Leads- develops- and inspires team of direct reports and skip levels to deliver against strategy and executional elements to achieve business commitment

  • Works with Last Mile and Channels accounts and Kraft Heinz teams to build and execute digital growth plans encompassing both innovative vision and flawless execution

  • Builds Kraft Heinz business with customer measured by profitable sales growth- share gains- revenue targets- special programs- new and core item introductions/distribution

  • Drives efficient and effective digital marketing programs to maximize ROI. Manages end-to-end strategy of on and offline retail media growth initiatives to drive maximum results.

  • Drive category growth through customer insights and analysis of consumer decision trees to disproportionately growth categories online

  • Create and monitor data reports to analyze trends of grocery products to highlight opportunities and address risks to the Kraft Heinz grocery portfolio

  • Leads cross‐functional business planning in category management- supply chain efficiency- technology- and local marketing

  • Serves as primary voice and advocate within Kraft Heinz HQ eCommerce organization for their account

  • Provides a single point of accountability to the customer for all company activities

  • Services the customer by establishing positive business relationships with decision makers- providing category management expertise programs at the retail level

  • Provides updates to management on competitive activity (both at Customer and in the market)- Customer specific strategy changes- key marketplace updates and other business related activities

  • Leads business reviews and customer visits- including annual reviews and “top‐to‐top” meetings

  • Manages seamless execution of business operation.

*Minimum Qualifications

  • 5+ years of experience managing an eCommerce business including marketing and media budget- and customer relationship

  • Bachelor’s degree- MBA preferred

  • Strong understanding of the key tenets of eCommerce and digital merchandising

  • Strong sales or merchandising background with excellent understanding of business processes and systems

  • Strong quantitative and analytical skills and demonstrated ability to manage a scaled business

  • Significant experience in building customer relationships

  • Proven people leader with emphasis on team development

  • Strong communication and influencing skills

  • Strong financial acumen – understanding of profit and revenue drivers and analysis

  • Proficiency in consumer demand strategy and budgeting

  • Proven strategic planning and execution

  • Strong decision‐making ability

  • Proven people leader with emphasis on team development

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Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity